Program & Project Management
PROGRAM MANAGEMENT / OVERSIGHT

CYIOS provides Government agencies with a unique and proven program management methodology for performance-based contract management and personnel and program oversight. CYIOS program management includes strategic planning and briefings; oversight of one or multiple, small or highly complex programs and projects; and scheduling, tracking, risk analysis, cost management, variances, change management, evaluating and controlling projects. Program oversight is not used to replace existing Government managers; rather, it focuses on supplying direction, recommendations, and analysis to current and future programs.


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PROJECT & KNOWLEDGE MANAGEMENT

CYIOS provides an innovative project and knowledge management approach for Government agencies. It revolves around collaboration and accountability as CYIOS integrates information sharing with task and timesheet management to provide a comprehensive solution to build knowledge-centric organizations. Knowledge Management is defined as the collection of processes that govern the creation, dissemination, and utilization of knowledge. CYIOS leverages knowledge management with fundamental project management to ensure an agency captures, tracks, shares and retains human capital with a mindset of using lessons learned to improve and refine current business practices.


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CUSTOMER MANAGEMENT / LIAISONS

CYIOS’ Customer Liaison staffing solution offers your agency the best of the best in personnel that represent your agency or department. These well trained individuals will take care of your customers with the understanding that customer service is their number one priority. They have been trained to represent your organization in the most professional way. CYIOS’ staff is so efficient that they can handle customer to liaison ratios as high as fifty to one. Our Customer Liaison’s can coordinate a number of different tasks between your organization and its customer agencies. CYIOS’ Customer Liaisons will allow your organization to become more agile, respond faster to customer requests, reduce operational delays, and ultimately give you the advantage of having satisfied customer agencies.


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STAFF ACCOUNTABILITY

If you are concerned about the accountability and productivity of your staff while at your agency location or offsite, CYIOS Corporation’s CYIPRO solution allows management to prioritize tasks for staff so that the right tasks get completed at the right time. In addition, staff and project accountability can be tracked within CYIPRO Timesheet and the Time Utilization reports. Management, using CYIPRO, can match time to projects for total staff accountability and teach your staff how to better utilize their time. CYIOS can help your agency improve staff morale and reduce negativity in the workplace by making staff accountable. CYIOS’ solution can be customized to meet special needs within an agency where accountability is necessary for success.


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